4.0 Configuring the Stale Task Duration

Configuring the Stale Task Duration

User Journey – Configuring the Stale Task Duration

4.0 Excerpts: User Journey Setups

Select Admin in the side menu

Select Client configuration from the Admin sub-menu

1️⃣ in the Tasks section, enter a duration into the Stale duration field – for example, T1S (1 second)

2️⃣ Click Save

Click Dashboard from the side menu

1️⃣ Observe that, if the stale duration is 1 second as in the example above, the Tasks have already become stale and their text has changed colour

The string format used to specify the stale duration is the ISO 8601 duration format

Tasks that are considered ‘stale’ have a different text colour in the Task Dashboard

4.0 Excerpts: User Journey Info/Warning

This feature is not Task-protected – changes, including deletions, are effective immediately and are not reversible