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4.0 Deleting a Consumer Route

Deleting a Consumer Route

👥 User Journey

User Journey – Deleting a Consumer Route

4.0 Excerpts: User Journey Setups

📋 Setup

Select a Task

Click Settings in the side menu

Select Routing manager from the Settings sub-menu

In the header bar, click the expander arrow if the filter options are hidden

📘 Steps

1️⃣ Select the Consumer routes tab

2️⃣ Click the expander arrow on the consumer route to be deleted

3️⃣ Click the bin icon

4️⃣ Click Yes to confirm

(warning) Warnings

4.0 Excerpts: User Journey Info/Warning

This feature is Task-protected, which means that all changes and deletions can ultimately be recovered by discarding the Task and starting a new one; however, such changes should still be carefully considered – as abandoning a Task means abandoning the rest of its changes as well

Deleting an external redirect could prevent features that rely on them from working

4.0 Excerpts: User Journey References
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